PackagePad is the Smart Locker for Your Community

As deliveries skyrocket in communities across the United States, management companies are often taxed with the increased burden of delivering their residents' packages securely. Package delivery is already cited as a number one concern among apartment dwellers.

Provide your residents with PackagePad™- the automated package system that is helping more and more communities manage their packages. Besides providing a secure and 24/7 accessible location for resident deliveries or dry cleaning, the lockers in many cases will satisfy signature requirements which can prevent additional delivery attempts or trips to the post office. See below why PackagePad is the amenity your residents will love!


Video Tour

See how PackagePad can help your community handle packages.

Standard Features

Steel Construction

Don't settle for particle board. Our indoor locker doors are fire rated and made out of thick 2mil galvanized steel, providing you years' of use.

Big Touchscreen

Our lockers are easy to use, and provide all user instruction on large touchscreens.

Sizes For Every Package

Our standard locker cabinets feature three sizes of compartments, designed to fit 85% of all packages delivered. We also offer an optional 'Overflow' locker for larger packages.

Quick Notifications

Residents get notified via email of new packages right after they are deposited, along with a secret code for accessing their package

Simple Pricing

No hidden fees! Residents are never charged any fees to use the service- the community pays one low monthly fee to operate the locker.

Rent Or Buy

You have the option to rent or buy a PackagePad, with easy up front purchasing options available from OwnerGo.

Easy Installation

All you need to power the ParcelPad locker is an electrical outlet and an Internet connection. Please read the installations requirements in the 'Questions' section below before purchasing.

Sized Right For You

Use our ordering tool to pick the perfect number of lockers for your community.

Professional Installation

Included in the price is delivery and setup of the product in your community mail area.

Intelligent Auditing

Residents can log into their OwnerGo account and view camera footage showing who retrieved all of their packages within the past 60 days. For packages that are retrieved from the Overflow bin, residents can see all persons who accessed that bin since their package was deposited.

Easy Registration

Managers do not have to keep updating the locker with owner information. Just ask your residents to register at OwnerGo.com and approve their registration.

Powered by OwnerGo

We offer the only Parcel Locker solution powered by OwnerGo- the community management tool that has more than 40 features. Don't need added features? Only enable the features you need.

Financing Available

Contact Us for information to see if your community qualifies for flexible financing options.

Mobile App

Your residents can download our apps for Apple or Android if they want more convenient notification than email

Self Operating

Our lockers are designed so that carriers deposit the packages, and residents retrieve the packages- so your staff can concentrate on other things


PackagePad features a large touchscreen, a 3D barcode reader for easy package retrieval by residents, and a keypad

The PackagePad optional oversize bin can fit many odd shaped packages

Each compartment is lit with LED lighting for residents to easily see their packages in any lighting situation

The outdoor PackagePad can complment any mail center.

Configure Your Locker

This tool will allow you to configure and price your PackagePad based on the number of residents you have in your community.



Compare Our Lockers

Want to know how our lockers compare to our competition? The locker configurations below have enough compartments to service a community of about 200 homes.


PackagePadPremium CompetitorBudget Competitor
Number Of Lockers

61

63

60

Overflow Bins

1

1

Purchase Option$20,693 + $48/mo
Standard Support
STARTING AT
$27,250 + $180/mo
$24,500 + $80/mo
Rental Option$553/mo + Installation
Standard Support
$1200/mo
Languages AvailableEnglish, SpanishEnglishEnglish
Large Touchscreen LargeSmallSmall
ADA Compliant
Barcode Reader 3D 2D
Available Package Room
Secure self-serve portal OwnerGo
Heavy Duty Steel 2 Mil Steel Doors
Camera Surveillance
LED Lighting in Compartments
Upfront Pricing, Order Online
Mobile App Available Sometimes
Integrated Community Management Features OwnerGo 40+ features
No Resident Fees NONE Sometimes NONE
Comparision prices collected November 2017 from one sample community. Pricing subject to change. Prices quoted include shipping, installation, and sales tax. Pricing will vary on instalation location, size of cabinets, and other factors, and these prices may not reflect your costs.

Some of Your Questions

  • Is your locker system 'designed for 100% acceptance'?
  • What are the different levels of support you offer?
  • Do you offer different colors for PackagePad?
  • Do you offer online tools for managing PackagePad?
  • Why do you only offer one color for online orders?
  • Can I custom order a rental unit?
  • What happens if repairs are needed to the machine?
  • Can PackagePad be installed outdoors?
  • What are the installation requirements?
  • Do you offer a call box?
  • What happens if PackagePad loses connection to the Internet?
  • How soon can PackagePad be installed after it is ordered?
  • Is PackagePad ADA compliant?
  • What happens if a resident never retrieves their package?
  • Will PackagePad receive software updates automatically?
Yes, like some of our competitors, we offer a configuration that offers '100% acceptance' of packages. Like our competitors, this requires a dedicated room or small closet adjacent to the machine to be setup with an electronic lock that can be controlled by the machine, available for an additional setup fee. This room will be used if the box is physically too large for the locker system (such as furniture or other large boxes), or the machine has run out of empty compartments. This room will be accessed via the touchscreen by residents, like any other compartment on the machine. If you do not want to setup a package room with your PackagePad machine, you can setup the machine to ask postal carriers to leave extremely large packages outside the machine, or to deliver them to the resident's door. Please speak to our sales staff about your situation, and if this makes sense for your community.

Our Standard Support plan gives you and your residents access to our fully featured portal, which shows camera footage when packages are deposited and retrieved, plus detailed logs of when packages were deposited and retrieved.

Our Enhanced Support plan gives you access to our support team, allowing us to help with any questions you may have. Standard Support customers may also contact our support team, paying per occurrence. Please see our rates page for more details.

All PackagePad installations include 6 months of Enhanced Support included with the purchase price.

To keep reduced inventory and offer our customers the very best price, all of our standard lockers ordered through the website are white in color. White matches most decors and is easy to clean and maintain. You can, however, special order a custom locker by contacting our sales team.
Yes. See more details about some of our online tools here.
To offer our customers the very best price, we have simplified our inventory by offering our most popular color, white, through our online order form. For those communities who want a more customized machine, you can custom order a cabinet in the exact color, configuiration, and branding that you want through our sales team.
If you want a custom order locker, you must purchase the locker.
If you rent a PackagePad machine, most repairs will be handled by us. For those purchasing a machine, we offer a 1 year limited warranty. As part of our monthly service fee, we coordinate any needed repairs through our local authorized repair technicians.
If the installation site is less than 15 feet away from an outdoor area, you must order an outdoor model of PackagePad. An outdoor model is recommended in any area where it may be exposed to moisture or other elements. The outdoor model must have a shelter built over the locker system to prevent direct exposure to rain and other elements.
  • Indoor cabinets must be installed in enclosed level area at least 15 feet from any outdoor area.
  • Outdoor cabinets must be installed on a level surface, preferably out of the direct sunlight and against the side of a building. All outdoor cabinets must be installed under a shelter (not included) which prevents direct exposure to rain. We can special order a metal roof that fits on top of the outdoor cabinets- please contact our sales department for details.
  • If installed in a parking garage or near vehicles, metal bollards must be installed to protect machine from automobile damage. (not included)
  • 120 volt grounded electrical outlet required, in close proximity to the location of the machine.
  • 1 wired (Ethernet/RJ45) Internet connection required (not included; must be within 750 feet of router or modem). WIFI is not supported. Internet is not included with the cost of the cabinet and must be purchased separately.
  • Cabinets cannot block any fire escape egress route.
  • If located in hallway, at least 7 foot width required.
  • There must be a wide enough path to be able to move PackagePad from the street to the installation location. Extra charges may be required if there are steps or other obstacles impeding installation.
  • Floor must be able to support the weight of PackagePad. Each cabinet weights about 500 pounds.
  • Postal carriers must have access to PackagePad location.
OwnerGo can currently connect to some Internet enabled call box systems, however, we will be offering an easy to install call box solution that links directly up to OwnerGo. Like us on Facebook or subscribe to our newsletter for updates.
PackagePad is designed to work even if the Internet goes down. PackagePad can accept new packages as well as let residents with a code extract their packages from the machine when the Internet is not working. Residents with packages deposited while the Internet is down will be notified when the Internet connection is restored.
Once we receive payment for the machine, if we have inventory, we can get PackagePad to you and installed in about 30 days. If we are low on inventory, it can take up to 3 months to get PackagePad built, delivered, and installed. You can review your installation date by logging into your account and viewing the PackagePad section.
Yes, PackagePad is operable by residents, even if they cannot reach low or high compartments. A resident must select the 'accessible' option in their profile, and PackagePad does the rest.
PackagePad can be operated by blind residents by scanning the barcode from their email or the OwnerGo app, with the help of third party text reading apps. Once the barcode is scanned, the compartments with their packages will open automatically.
Management may configure how long a package can remain in PackagePad before the carrier is asked to return the package to the sender. Typically this is set to 3-5 days, however, some communities choose to not give any deadline to their residents.
Yes. Updates are automatically installed.
PackagePad is a trademark of Shipplicity, LLC